Candler County residents can now sign up for emergency alerts through a new system after the county’s CodeRED service stopped working Tuesday.
What’s Happening: The Candler County Sheriff’s Office announced Nov. 11 that CodeRED was suspended without warning. The outage appears to have affected all customers using the platform.
What’s Important: The county already has a replacement system ready to use. CivicPlus Mass Notification System is now active and can send emergency alerts immediately if needed.
How It Works: The new system sends calls, texts and emails to residents for emergencies, weather warnings and community updates. Residents can sign up now at https://portal.civicplus.com/GA-CandlerCounty to receive alerts.
Between the Lines: County leaders approved the CivicPlus system earlier this year, which meant they had a backup ready when CodeRED failed. The timing prevented a gap in emergency notification coverage.
What They’re Saying: Justin Wells, director of the Candler County Emergency Management Agency, said the county will continue posting updates on social media. He acknowledged resident feedback about the importance of timely information on those platforms.
The Big Picture: Emergency alert systems send warnings about severe weather, missing persons, evacuations and other threats. When these systems fail, communities lose a critical tool for keeping people safe during disasters.
The Sources: Candler County Sheriff’s Office.
B.T. Clark is the Publisher of The Georgia Sun and author of Principles Are Like Pants… You Ought to Have Some. Over two decades in journalism, he has served as Managing Editor of Neighbor Newspapers in metro Atlanta and Digital Director at Times-Journal Inc., earning multiple awards along the way. His work has appeared in newspapers across the state, including The Cherokee Tribune and The Marietta Daily Journal.






