A routine health inspection at Charleys Philly Steaks in Loganville revealed serious food safety violations, resulting in a failing grade and requiring immediate corrective action.
What We Know: Health inspectors from the Gwinnett, Newton & Rockdale County Health Departments visited the Atlanta Highway location on May 22, 2025, and awarded the restaurant a failing score of 55, which is a U. The inspection uncovered multiple critical violations, including:
- No person in charge present during the inspection
- Expired food safety certificate
- Improper food handling with employees not changing gloves between tasks
- Raw meat stored above vegetables in the walk-in cooler
- Partially cooked bacon without proper cooking procedures
- Undated food items in storage
- Chemicals stored improperly near single-use items
- Unlabeled chemical spray bottles
Inspectors observed employees handling food without proper handwashing after touching non-food surfaces and found food items stored in ways that could lead to cross-contamination.
By The Numbers:
- Score: 55 out of 100 (Unsatisfactory)
- 17+ separate violations documented
- 10 days until follow-up inspection
Take Action: Customers concerned about food safety can check restaurant inspection scores online at www.gnrhealth.com or by calling 770-963-5132. Anyone who believes they became ill after eating at a restaurant should report their symptoms to the local health department.
CHARLEYS PHILLYSTEAKS #2437 INSPECTION REPORT
Location: 4221 Atlanta Hwy Loganville, GA 30052
Inspection Type: Food 2023 | Routine
Date: May 22, 2025
Score & Grade: 55 U
Critical Violations
| Code | Violation | Corrective Action |
|---|---|---|
| 4-1A | Cross-contamination: Employee used gloves for multiple tasks without changing | Employee discarded gloves, washed hands. Pans rewashed and sanitized |
| 4-1A | Improper food storage: Raw philly steak above vegetables; unwashed vegetables over ready-to-eat items | Items rearranged properly for separation and protection |
| 5-1A | Partially cooked bacon in cooler without proper non-continuous cooking procedures | Bacon discarded |
| 6-2 | Kimchi and shake mixture not date marked | All items discarded |
| 8-2B | Toxic materials (purple disinfectant) stored where they could contaminate single-use items | Bottle moved to prevent contamination |
Additional Violations
| Code | Violation | Corrective Action |
|---|---|---|
| 1-2A | Person in charge not present | Must have PIC on premises at all times |
| 1-2B | Food safety certificate expired and not posted | Must enroll in course within 90 days of expiration |
| 2-2A | Employee unable to demonstrate knowledge of health policy | PIC must be able to explain foodborne disease prevention |
| 2-2E | No bodily fluid clean-up kit or procedures | Facility must have procedures for vomiting/diarrheal events |
| 4-2A | Pepperoni stored uncovered in freezer | Pepperoni repackaged and covered |
| 8-2B | Chemical spray bottles not labeled | Bottles identified and labeled correctly |
| 12C | Wiping cloths stored in sanitizer below required concentration | New sanitizer (200-400 ppm) added and towels replaced |
| 13A | Choking poster not displayed | Poster displayed in public view |
| 14B | Wet equipment improperly stored | Items rewashed, rinsed and sanitized |
| 14C | Single-use items stored on floor; cups stacked improperly | Cup holders discarded; boxes placed on shelves |
| 15A | Cutting boards with deep grooves no longer easily cleanable | Boards must be resurfaced or discarded |
| 15C | Debris buildup in cooler fan and toasting machine | Non-food contact surfaces must be kept clean |
| 17D | Personal items stored on/above prep surfaces | Items moved to designated employee area |
Additional Comments
- All cold holding temperatures in compliance unless noted
- Facility informed of new food code
- Follow-up inspection will occur within 10 days