Chick-fil-A is facing backlash from loyal customers over a change to its beloved Waffle Potato Fries. Fans say the fries no longer taste the same, and many are venting their frustrations online.
What’s Happening: The popular Georgia-based fast-food chain recently updated its Waffle Potato Fries recipe. The company says the new formula is designed to keep fries crispier for longer. However, some customers argue the flavor has taken a hit, and complaints have flooded Chick-fil-A’s social media pages.
Why It Matters: For many Chick-fil-A customers, the fries are more than just a side—they’re a staple. Changes to a signature menu item can have a big impact on customer loyalty, and social media outcry shows just how passionate fans are about the original recipe.
What’s Next: Chick-fil-A has not yet responded to calls for the old fries to return. The company says the new recipe is allergen-friendly and maintains food safety standards. Customers looking for more ingredient details are encouraged to visit the company’s website or contact local restaurants directly.
Is this a modern tale of New Coke? Time will tell.
B.T. Clark
B.T. Clark is an award-winning journalist and the Publisher of The Georgia Sun. He has 25 years of experience in journalism and served as Managing Editor of Neighbor Newspapers in metro Atlanta for 15 years and Digital Director at Times-Journal Inc. for 8 years. His work has appeared in several newspapers throughout the state including Neighbor Newspapers, The Cherokee Tribune and The Marietta Daily Journal. He is a Georgia native and a fifth-generation Georgian.
