Residents trying to reach Norcross City Hall may find themselves unable to get through today.
City officials say the city is experiencing intermittent telephone problems that began this morning. City officials say the IT department is working to fix the issue, but no timeline has been given for when phone service will be fully restored.
For now, residents who need to conduct city business have two options. They can visit City Hall in person or send an email directly to the department they need to reach.
The phone outage affects all city departments, including utilities, permits, and administrative offices. City officials say they will provide updates as the situation develops.
Residents can still access city services online or by visiting City Hall during normal business hours.
The city has not said what caused the phone system failure or whether any other services have been affected.
How to Read and Understand The News
When reading news, remember:
- Truth doesn’t change because we dislike it
- Facts remain facts even when they make us uncomfortable
- Events happen whether we accept them or not
- Good reporting often challenges us
Before dismissing news that bothers you, ask:
- What evidence supports this story?
- Am I reacting to facts or feelings?
- What would change my mind?
- Am I “shooting the messenger” because I don’t like what is happening?
Smart news consumers seek truth, not just comfort.
B.T. Clark
B.T. Clark is an award-winning journalist and the Publisher of The Georgia Sun. He has 25 years of experience in journalism and served as Managing Editor of Neighbor Newspapers in metro Atlanta for 15 years and Digital Director at Times-Journal Inc. for 8 years. His work has appeared in several newspapers throughout the state including Neighbor Newspapers, The Cherokee Tribune and The Marietta Daily Journal. He is a Georgia native and a fifth-generation Georgian.
