A routine health inspection at Charleys Philly Steaks in Loganville revealed serious food safety violations, resulting in a failing grade and requiring immediate corrective action.

What We Know: Health inspectors from the Gwinnett, Newton & Rockdale County Health Departments visited the Atlanta Highway location on May 22, 2025, and awarded the restaurant a failing score of 55, which is a U. The inspection uncovered multiple critical violations, including:

  • No person in charge present during the inspection
  • Expired food safety certificate
  • Improper food handling with employees not changing gloves between tasks
  • Raw meat stored above vegetables in the walk-in cooler
  • Partially cooked bacon without proper cooking procedures
  • Undated food items in storage
  • Chemicals stored improperly near single-use items
  • Unlabeled chemical spray bottles

Inspectors observed employees handling food without proper handwashing after touching non-food surfaces and found food items stored in ways that could lead to cross-contamination.

By The Numbers:

  • Score: 55 out of 100 (Unsatisfactory)
  • 17+ separate violations documented
  • 10 days until follow-up inspection

Take Action: Customers concerned about food safety can check restaurant inspection scores online at www.gnrhealth.com or by calling 770-963-5132. Anyone who believes they became ill after eating at a restaurant should report their symptoms to the local health department.


CHARLEYS PHILLYSTEAKS #2437 INSPECTION REPORT

Location: 4221 Atlanta Hwy Loganville, GA 30052
Inspection Type: Food 2023 | Routine
Date: May 22, 2025
Score & Grade: 55 U

Critical Violations

CodeViolationCorrective Action
4-1ACross-contamination: Employee used gloves for multiple tasks without changingEmployee discarded gloves, washed hands. Pans rewashed and sanitized
4-1AImproper food storage: Raw philly steak above vegetables; unwashed vegetables over ready-to-eat itemsItems rearranged properly for separation and protection
5-1APartially cooked bacon in cooler without proper non-continuous cooking proceduresBacon discarded
6-2Kimchi and shake mixture not date markedAll items discarded
8-2BToxic materials (purple disinfectant) stored where they could contaminate single-use itemsBottle moved to prevent contamination

Additional Violations

CodeViolationCorrective Action
1-2APerson in charge not presentMust have PIC on premises at all times
1-2BFood safety certificate expired and not postedMust enroll in course within 90 days of expiration
2-2AEmployee unable to demonstrate knowledge of health policyPIC must be able to explain foodborne disease prevention
2-2ENo bodily fluid clean-up kit or proceduresFacility must have procedures for vomiting/diarrheal events
4-2APepperoni stored uncovered in freezerPepperoni repackaged and covered
8-2BChemical spray bottles not labeledBottles identified and labeled correctly
12CWiping cloths stored in sanitizer below required concentrationNew sanitizer (200-400 ppm) added and towels replaced
13AChoking poster not displayedPoster displayed in public view
14BWet equipment improperly storedItems rewashed, rinsed and sanitized
14CSingle-use items stored on floor; cups stacked improperlyCup holders discarded; boxes placed on shelves
15ACutting boards with deep grooves no longer easily cleanableBoards must be resurfaced or discarded
15CDebris buildup in cooler fan and toasting machineNon-food contact surfaces must be kept clean
17DPersonal items stored on/above prep surfacesItems moved to designated employee area

Additional Comments

  • All cold holding temperatures in compliance unless noted
  • Facility informed of new food code
  • Follow-up inspection will occur within 10 days

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B.T. Clark
Publisher at 

B.T. Clark is an award-winning journalist and the Publisher of The Georgia Sun. He has 25 years of experience in journalism and served as Managing Editor of Neighbor Newspapers in metro Atlanta for 15 years and Digital Director at Times-Journal Inc. for 8 years. His work has appeared in several newspapers throughout the state including Neighbor Newspapers, The Cherokee Tribune and The Marietta Daily Journal. He is a Georgia native and a fifth-generation Georgian.