Moneypenny, a global leader of call answering, live chat and bespoke Intake services with offices in Atlanta and the UK, has appointed a new Head of People, Jade Alexander-Esteves. Jade joins with a wealth of global experience in human resources and change management from her years at GFL Environmental Inc and InComm Payments.
She has considerable expertise in leading the people agenda and is passionate about being part of a local and global diverse team, full of talent. Her role at Moneypenny will include people communication, recruitment and retention, training and ensuring the continuation of the happy and award-winning awesome culture that Moneypenny has become synonymous with since its foundation in 2020.
Richard Culberson, CEO North America at Moneypenny comments; “We are delighted to welcome Jade to our fast-growing team and are excited about the fantastic experience she will bring to Moneypenny. Since day one of Moneypenny, our people have always been, and will always be, our most important and most powerful asset. Jade shares that view with us and will drive our talent acquisition and organizational development plans.
She’s an excellent addition to our rapidly growing team and her experience and expertise will be invaluable as we continue to strengthen the Moneypenny brand in the US.”
Jade comments: “I am thrilled to be joining Moneypenny and its award-winning culture. I am excited to help lead our talent acquisition and help the business with its ambitious growth plans.”
As the customer communication leaders, Moneypenny supports businesses of all shapes and sizes across the UK and US with call answering, live chat and bespoke Intake services. Moneypenny’s People as a Service offer employs advanced tech solutions to superpower our amazing, highly trained team. Looking after millions of great conversations across multiple channels, Moneypenny delivers outstanding service to clients’ customers every year.
Moneypenny, with over 1,200 people, is proud to have been part of the ‘100 Best Companies to Work For’, be recognised as a Great Place To Work (GPTW) and be recognised by Forbes Advisor as Best Answering Services 2023. Moneypenny Group includes award-winning companies, VoiceNation, NinjaNumber and Alphapage.
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