A TikTok video has shone a spotlight on Chick-fil-A’s new drive-thru concept in Stockbridge, showcasing the innovative design and unique ordering system that prioritizes convenience.

The new design was announced last year and widely reported by local news organizations, but the TikTok video of the actual building has made residents curious about the new design.

🍗 Why It Matters: Chick-fil-A’s new drive-thru model addresses the growing demand for quick and convenient service while maintaining the chain’s signature hospitality.

🍟 What’s Happening: Chick-fil-A is testing a new elevated drive-thru concept in the Atlanta metro area. The drive-thru features an elevated kitchen above the lanes. Customers can place orders through dedicated Mobile Thru lanes or directly with a Team Member.

📊 Between the Lines: Digital orders are booming, comprising over half of total sales in some markets. This drive-thru design aims to reduce wait times and improve service efficiency.

🔍 The Big Picture: Chick-fil-A’s innovative drive-thru in Stockbridge is part of the company’s broader strategy to adapt to changing customer preferences. By integrating digital ordering and maintaining personal service, Chick-fil-A sets a new standard for fast food convenience and hospitality.

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