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What does innovation in healthcare really mean? At Georgia Care Innovators, we believe it begins with something simple: identifying an unmet need in our community and taking meaningful steps to address it.

That philosophy has guided our organization for more than 45 years, beginning with the founding of Hospice Savannah. What started as a commitment to compassionate end-of-life care has evolved into a family of nonprofit organizations providing palliative care, caregiver education, grief support, and programs that help older adults remain independent and live well.

Hospice Savannah itself was an innovation. Our founders recognized that people approaching the end of life and their families needed a more compassionate approach to care. Rather than accept the limitations of the healthcare system at the time, they helped create something better. That same commitment to meeting unmet needs has shaped every stage of our growth.

As our services expanded, however, our organizational identity no longer told the whole story. Hospice Savannah remained a trusted name, but people who knew us for end-of-life care might not realize we also offered support long before hospice was appropriate. Some families who could benefit from our programs might never think to seek help from an organization with hospice in its name.

We needed a broader identity that reflected our full mission without sacrificing the trust associated with Hospice Savannah. Our answer was Georgia Care Innovators: an overarching identity that brings together our nonprofit organizations and programs while honoring the legacy that made them possible.

Honoring the Hospice Savannah legacy

Protecting the trust and goodwill associated with Hospice Savannah was essential. The name represents decades of relationships with patients, families, healthcare professionals, donors, volunteers, and community partners. We wanted to build upon that history, not replace it.

That is why Hospice Savannah remains Hospice Savannah, continuing its longstanding commitment to end-of-life care. Georgia Care Innovators provides the larger identity through which we can explain how our programs are connected and where we hope to go next. The new name does not signal a departure from our roots; it helps people see the breadth of what those roots have grown into.

Why innovation belongs in our name

Our family now includes Hospice Savannah, The Steward Center for Palliative Care, the Edel Caregiver Institute, Full Circle Grief & Loss Center, PACE Georgia, and other initiatives. These programs serve different needs, yet each grew from the same approach: listen to the community, recognize a gap in care, and do something about it.

When family caregivers needed more guidance, we developed resources to support them. When people with serious illness needed care before hospice, we expanded palliative care. When older adults with complex needs needed better ways to remain at home, we explored the PACE model.

This is the meaning behind our new name. Georgia reflects our connection to the communities we serve and our ambition to improve care across the state. Care speaks to our foundation in compassion and our belief in treating the whole person. Innovators expresses our commitment to recognizing unmet needs and acting on them.

Healthcare innovation is often associated with new technology, medical devices, or scientific discoveries. Those advances matter. Yet innovation can also be deeply human. Sometimes it starts with asking who in our community is struggling and what we can do to help.

Putting the philosophy into practice

Our work to bring PACE, the Program of All-Inclusive Care for the Elderly, to Georgia illustrates that philosophy. PACE coordinates medical care, therapy, transportation, nutrition, social engagement, and other services to help eligible older adults remain safely in their homes and communities.

We pursued PACE because we saw how difficult it could be for older adults and families to navigate fragmented care. Bringing the model to Georgia required years of research, collaboration, and legislative advocacy. It was not about adding another service line. It was about responding to a need with a more coordinated, person-centered approach.

Consider a daughter struggling to care for an aging parent, or someone living with serious illness who needs additional support but is not ready for hospice. Both might benefit from services within our family of organizations. Our broader identity helps patients, families, clinicians, and community partners understand what is available and how to find it.

A name that carries a promise

Introducing Georgia Care Innovators was an important milestone, but a name alone cannot make an organization innovative. We must demonstrate that commitment through our decisions, programs, partnerships, and the experiences of the people we serve. We must also help our team members, volunteers, donors, and community partners understand how the organizations in our family fit together.

As Georgia grows and changes, its healthcare needs will change as well. We believe organizations like ours have a responsibility to recognize those changes and respond with compassion, creativity, and determination. Our new identity both reflects that commitment and challenges us to keep fulfilling it.

Georgia Care Innovators represents the next chapter in a story that began with Hospice Savannah more than 45 years ago. Our services and aspirations have expanded, but the principle that inspired our founders remains: listen for unmet needs and work to meet them.

Our new identity does not replace that history. It gives us a more meaningful way to communicate how that history continues to shape our future.


Are you a thought leader who is interested in having an Expert Column with The Georgia Sun? Contact btclark@thegeorgiasun.com for more information.

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President and CEO at Georgia Care Innovators

Kathleen Deloach Benton serves as President and CEO of Georgia Care Innovators, providing visionary leadership across its family of community-based nonprofit organizations. Since joining Hospice Savannah in 2019, she has guided the development of innovative services and collaborative partnerships designed to address unmet community needs, improve the experience of serious illness and aging, and help change the way people experience healthcare across Georgia.