The Gist: The Brookhaven Police Department has begun live-streaming 911 emergency calls directly to officers in the field, making it the first agency in the state to do so.
Why it matters: The revolutionary application, Live911, developed by HigherGround Inc., provides officers with real-time audio and location information on incoming emergencies, reducing response times and giving officers a head start.
The technology eliminates inherent dispatching delays and has already saved lives.
Only 78 agencies nationwide have this capability.
How it works: Live911 allows first responders to hear every detail of the incoming emergency and provides the 911 caller’s exact location on a map. It closes the time gap between police call-takers and first responders, giving officers the ability to obtain more information for a better response plan.
Thom Chandler
Thom Chandler is the editor of The Georgia Sun and has been writing, editing and managing websites and blogs since 1995. He is a lifelong Georgian and one of those increasingly rare Atlanta natives.
