🚱 The Gist: Cobb County Water System is moving to a new online customer service platform, resulting in a temporary shutdown of all online services from April 29 to May 6.
🛠 The Details: Residents of Cobb County will face a week-long interruption in online water service tools due to an upgrade in the system’s customer account services. Starting Monday afternoon on April 29, services such as online billing and payments will be inaccessible until the following Monday, May 6. This interruption is necessary to transition to a new system designed to enhance customer service capabilities.
📌 What You Can Do: Residents can still make payments by cash or check in person at the Cobb County Water System office located at 660 South Cobb Drive, Marietta, although these payments will not be posted to accounts until the new system is operational.
🗓 What’s Next?: Expect online services to resume on May 6, with improvements aimed at providing a more streamlined and user-friendly experience.
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