Community Assistance Center Opens for Conyers Residents Affected by BioLab Fire

October 15, 2024
1 min read
A Community Assistance Center has been established for residents and business owners affected by the BioLab fire in Conyers. Open Monday to Saturday, the center provides support, claims assistance, and resources. Ongoing air monitoring continues, and free debris removal is offered. A 24/7 hotline and online portal are also available for help.

Residents and business owners impacted by the recent BioLab fire now have a dedicated Community Assistance Center to access support. BioLab, in coordination with the Unified Command, opened the center yesterday to help those affected by the fire at the company’s Conyers facility. The Unified Command, which includes the U.S. Environmental Protection Agency, the Georgia Environmental Protection Division, Rockdale County, and BioLab, continues its active efforts to address the community’s needs.

Community Assistance Center Details:

The center, located at 927 North Main Street NW, is open Monday through Friday from 10 a.m. to 6 p.m. and Saturdays from 9 a.m. to 3 p.m. Residents and business owners can visit for help with claims and reimbursement appointments, as well as general support related to the fire incident.

Appointments are encouraged and can be scheduled online at BioLabCommunityResources.com. Walk-in visits are also welcome, though availability is limited. For assistance scheduling appointments, the BioLab hotline is available at (678) 301-2359.

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“Our priority is ensuring that the local community has access to all necessary resources in the wake of this event,” said Deputy Chief Jimmy Robinson from Rockdale County Fire Rescue. “BioLab has told us they will do whatever it takes—for as long as it takes—to support our community. To that end, this center will serve as a resource for residents, providing financial assistance, answering questions, and providing the support our community needs during this time.”

Ongoing Safety Measures for Residents:

• Air Quality Monitoring: The Environmental Protection Agency continues monitoring air quality, making real-time data accessible to the public. While chlorine levels have decreased, residents are advised to avoid areas where odors persist.

• Shelter-in-Place Orders: Although the shelter-in-place order has been lifted for most areas, it remains in effect within a two-mile radius of the BioLab facility. Residents within this area should stay indoors, with windows and doors closed, and HVAC systems turned off.

• Debris Clean-Up: BioLab is also offering free fire-related debris removal services. Residents can request removal by emailing DebrisPickup@biolabinc.com.

Additional Resources Available:

• 24/7 Community Hotline: Residents and businesses can call BioLab’s 24-hour support line at (678) 301-2359 for information or to submit claims.

• Online Support Portal: BioLab has established a dedicated website with updates and resources for affected community members at BioLabCommunityResources.com.

The Unified Command remains committed to keeping the community informed and supported. Ongoing updates will be available on the Unified Command website, and residents are encouraged to follow guidance from Rockdale County Emergency Services and the EPA. For media inquiries, contact the Unified Command Joint Information Center at biolabresponsemedia2024@gmail.com.


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